Introduction
At Fortune + Ivy® Clothing, Dress, Tops, Sweater (“Fortune Ivy,” “we,” “us,” or “our“), we respect the privacy of our users (“you” or “your“). This Privacy Policy explains how we collect, use, disclose, and protect your personal information through fortuneivy.shop (the “Site“) and any related services, sales, marketing, or events (we refer to them collectively here as the “Services“).
Please read this Privacy Policy carefully. By visiting and using the Site or Services, you agree that your personal information will be handled as described in this Privacy Policy. Your use of the Site or Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use.
Information We Collect
We collect information about you directly from you and automatically through your use of the Site or Services.
Information We Collect Directly From You. The personal information that we may collect directly from you includes:
- Account Registration: When you register for an account, we collect your name, email address, and password. You may also choose to provide your phone number, billing and shipping addresses, and payment information.
- Purchases: We collect your name, billing address, shipping address, email address, phone number, credit card number, security code, and expiration date when you make a purchase.
- Content Submissions: If you submit, post, or display any user generated content on or through the Services, we collect the content you submitted along with related information such as username, location, and any other information you choose to provide with your content.
- Communications: If you contact us directly, we may receive additional personal information about you such as your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.
Information We Collect Automatically. We may automatically collect the following information about your use of the Site or Services through cookies, web beacons, and other technologies:
- Log information: We collect log information about your use of the Site or Services, including your IP address, access times, pages viewed, browser type and settings, device information, and the page you visited before navigating to the Site or Services.
- Device information: We collect information about the computer or mobile device you use to access the Site or Services, including the hardware model, operating system and version, device identifiers, and mobile network information.
- Location information: With your consent, we may collect information about the precise location of your device when you access or use one of our mobile applications or otherwise consent to the collection of this information.
- Site use information: We collect information about how you use the Site or Services, such as what you view and click on, order details, items added to your cart, and the pages you view immediately before and after using the Services.
- Cookies: We use cookies and similar technologies to collect aggregate data about site traffic and site interactions. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions of our Services.
How We Use Your Personal Information
We may use your personal information for the following purposes:
- Provide, maintain, improve, and develop the Site and Services.
- Process transactions and send order confirmations.
- Respond to your inquiries, comments, feedback, or questions.
- Send administrative information, such as order confirmations, invoices, technical notices, updates, security alerts, and account verification messages.
- Send marketing communications that may be of interest to you, including information about new products, special offers or promotions.
- Personalize and customize your experience on the Site or Services.
- Prevent fraudulent transactions and monitor for suspicious activities.
- Investigate and resolve disputes.
- Troubleshoot problems and enforce our Terms of Use.
- Comply with all applicable legal requirements.
How We Share Your Personal Information
We may share your personal information in the limited circumstances described below:
- Service providers: We may share your personal information with third party companies and individuals that provide services on our behalf to help with our business activities. These services may include fulfilling orders, processing payments, hosting websites, hosting event platforms, sending emails and other communications, or providing analytics services. Our service providers are required to appropriately safeguard your information.
- Business transfers: If we are involved in a merger, acquisition, restructuring, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your personal information may be transferred as part of that transaction.
- Legal requirements: We may disclose your personal information if required to do so by law or in response to a request from a government agency or law enforcement authority. We may also disclose your personal information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use, or as evidence in litigation.
Your Choices & Rights
You have the following choices and rights regarding how we handle your personal information:
- Opt-out of marketing communications: You may opt-out of receiving promotional emails and newsletters from us by using the unsubscribe link within each email, updating your communication preferences in your account settings, or contacting us.
- Access: You may request access to the personal information we hold about you and we will provide you with a copy of the data responsive to your request within 30 days. We may limit or deny access in some situations as permitted by law.
- Deletion: You may request that we delete your personal information and we will do so within 30 days, unless we have a lawful basis to retain it.
- Object: You may ask us to stop using all or some of your personal information and we will do so, or tell you why we cannot, within 30 days of receiving your request.
- Restrict: You may ask us to restrict our use of all or some of your personal information and we will do so, or tell you why we cannot, within 30 days of receiving your request.
- Portability: You may ask us to provide you or a third party with some of your personal information in a commonly used, machine-readable format, within 30 days of your request.
- Withdraw consent: If we rely on your consent to process your personal information, you can withdraw that consent at any time. This will not affect the lawfulness of processing before your consent withdrawal.
- Right to complain: You have the right to submit a complaint regarding our handling of your personal information with the appropriate supervisory authority.
To make a request to exercise any of these rights, please contact our Data Protection Officer. We may ask you to provide additional information necessary to confirm your identity before we comply with any request.
How We Protect Your Personal Information
We maintain administrative, technical, and physical safeguards designed to protect your personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Despite our efforts, no security measures are perfect or impenetrable. If we learn of a security systems breach, we will attempt to notify you so that you can take appropriate protective steps. We cannot control the actions of third parties who may have access to your data.
Children’s Privacy
Our Services are not designed for or intentionally targeted at children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we will delete such information.
Third Party Sites and Services
The Site or Services may contain links to or integrations with other websites, products or services that we do not own or control. We are not responsible for the privacy practices of these third party sites or services. Please read the privacy policies on those sites for more information about how they handle your personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business requirements. We will post any changes on this page and update the “Last Updated” date at the top of this Privacy Policy. Any changes will become effective when we post the revised Privacy Policy on the Site or Services. Your continued use of the Site or Services after any changes become effective constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.
International Data Transfers
We are headquartered in the United States and have service providers located in other countries, so your personal information may be transferred outside of your state, province, or country to the United States or other locations where privacy laws may not be as protective as your jurisdiction. If you are located outside of the United States, you consent to the transfer, storage and processing of your personal information in and to the United States and other countries.
How to Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer at:
Email: [email protected]
Phone: 555-123-4567
Address: 123 Fortune Ivy Lane, San Francisco, CA 94107
Thank you for reading our Privacy Policy.